Privacy Policy / Kebijakan Privasi

Privacy Policy (English Version)

Effective Date: 16 June 2025

1. Introduction

This Privacy Policy outlines how PT Squadra Pocket Rocket (“Squadra”, “we”, “our”) collects, uses, stores, and protects the data of users and clients (“you”, “your”) who access or use our digital products and services, including Squadra POS, Squadra Points, Squadra People, Squadra Kiosk, Squadra Menu, and Squadra Connect.

By using our services, you agree to the practices described in this policy.

2. Data We Collect

Client Business Information: Business name, address, industry, contacts, billing.
End-User Data: Purchase history, loyalty points, customer contact info.
Employee Data: Names, roles, schedules, payroll, ID numbers.
Usage & Device Information: IP address, login logs, error reports.

3. How We Use the Data

Operate and maintain services
Process payments and subscriptions
Improve products and support
Legal compliance and notifications

4. Data Sharing

We do not sell your data. We may share with:

Payment processors
Analytics or technical service providers
Legal authorities (if required)
With your consent

5. Data Retention

Data is retained while your account is active or as required by law. You may request data deletion, subject to certain conditions.

6. Data Security

Encrypted connections (SSL/TLS)
Secure cloud storage
Regular access control and backups

7. Your Rights

You may request access, correction, or deletion of your data. Email: [Insert Email]

8. Children’s Data

We do not knowingly collect data from children under 13.

9. Changes

We may update this policy. Updates will be available on our website.

10. Contact

PT Squadra Pocket Rocket
Email: info@squadra.id
Website: www.squadra.id

Kebijakan Privasi (Versi Bahasa Indonesia)

Tanggal Berlaku: 16 Juni 2025

1. Pendahuluan

Kebijakan Privasi ini menjelaskan bagaimana PT Squadra Pocket Rocket (“Squadra”, “kami”) mengumpulkan, menggunakan, menyimpan, dan melindungi data pengguna dan klien (“Anda”) yang menggunakan layanan kami.

Dengan menggunakan layanan Squadra, Anda menyetujui praktik yang dijelaskan dalam kebijakan ini.

2. Data yang Kami Kumpulkan

Data Bisnis: Nama bisnis, alamat, kontak, penagihan.
Data Pelanggan: Riwayat pembelian, poin loyalitas, info kontak.
Data Karyawan: Nama, jabatan, jadwal, gaji, nomor identitas.
Informasi Penggunaan: Alamat IP, aktivitas login, laporan error.

3. Penggunaan Data

Mengelola dan menjalankan layanan
Memproses pembayaran dan langganan
Meningkatkan produk dan dukungan
Kepatuhan hukum dan pemberitahuan

4. Pembagian Data

Kami tidak menjual data Anda. Data hanya dibagikan dengan:

Mitra pembayaran
Penyedia analitik atau teknis
Otoritas hukum (jika diwajibkan)
Dengan persetujuan Anda

5. Penyimpanan Data

Data disimpan selama akun aktif atau sesuai hukum. Penghapusan data dapat diminta, dengan syarat tertentu.

6. Keamanan Data

Koneksi terenkripsi (SSL/TLS)
Penyimpanan cloud yang aman
Pengendalian akses dan pencadangan rutin

7. Hak Anda

Anda dapat meminta akses, koreksi, atau penghapusan data. Email: [Masukkan Email]

8. Data Anak-anak

Kami tidak mengumpulkan data dari anak-anak di bawah 13 tahun.

9. Perubahan

Kebijakan ini dapat diperbarui dan tersedia di situs kami.

10. Kontak

PT Squadra Pocket Rocket
Email: info@squadra.id
Website: www.squadra.id